Starting Point Series
Whether you are entirely new to the system or moving on from Junxure Desktop, it’s easy to feel lost in all the possibilities AE CRM offers. The Starting Point Series is designed to give you a place not just to start, but provide an entire roadmap you can follow to master the CRM’s fundamental features and learn some of the best ways to use the system. Centralize your client information and interactions and drive transparency and improved communication within your firm.
Classes are available on demand through the links below:
Session 1: System Navigation and Records
Learn how to navigate effectively with time-saving tips and shortcuts. Then, a close look at the foundation of all information stored in AE CRM: the Record.
Actions help you keep on top of everything you’re doing for your clients and let you see everything that has been done. Learn what they are and how to use them so you never miss anything.
No two firms use AE CRM exactly the same. Take a dive into the settings and options available to custom-fit the system just for your use.
Session 4: Grids and Searching
Information stored in AE CRM only has value if you can pull out what you need when you need it. Learn about basic reporting tools offered by the CRM such as customized Grids, Search functions, and other reporting options.
Session 5a: Managing Emails in AE CRM (Exchange)
Digital Communication, especially email, is a very common way to stay in touch with your clients. This class will show you how the CRM integrates with your email when you are using the Microsoft Exchange. You will learn system set up, management and how to email from the CRM.
Session 5b: Managing Emails in AE CRM (Microsoft 365)
Digital Communication, especially email, is a very common way to stay in touch with your clients. This class will show you how AE CRM integrates with your email when you are using the Microsoft 365 Integration. You will learn system setup, management and how to email from the CRM.
In this class you will learn about creating single and multi-step Workflow Templates to help you consistently and efficiently manage your processes.
Session 7: Documents and Correspondence
Learn how to store important client documents in AE CRM and then take a look at the document-creation tools that allow you to build one-off correspondence or templates for easy, personalized mass-communication.
We encourage every new CRM user to participate regardless of role. This series is complimentary with your CRM Subscription.
Next Steps
Finished the basics and looking to learn more? Check out our regularly-held Ongoing Education Classes or recordings of these other recommended classes to go even further.
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